Social Media Management Services
Social Media is now the number one activity online. More of your customers spend time on social networks than anywhere else on the internet. If you’re not interacting with them you’re missing out on huge opportunity. While other agencies treat social media as just another advertising outlet, we know better. Click Magnet has been managing social media campaigns for large businesses since 2008. Clients choose Click Magnet because we know how to turn business objectives into creative social media programs.
Soup to nuts – the whole thing. We handle all aspects of your social media presence from content creation, to detailed reporting. We carefully monitor your brand and protect the integrity of your name. Our specialists are professionals, not interns!
You have staff and resources, but want some help guiding them in the right direction? Are you worried about them posting picture after picture of sunsets and puppies? Click Magnet will meet with your team on a regular basis to teach them the best practices regarding social media for business.
Promotions & Contests
Promotions can be a great way to increase your visibility. Click Magnet has developed and managed over 100 social media contests from start to finish. We develop all of the applications and custom graphics for you. Choose from a variety of formats including exclusive offers, entries, user photos and generated content. We manage the whole thing so you can just focus on running your business!
Reputation Management / Customer Service
We set up a 24/7 system alerting us anytime your brand or business is mentioned online. When someone is asking a customer service question your business can respond immediately. 42% of social media users expect a response to their questions within 60 minutes. Is your company prepared to handle social media inquiries within the hour? If a disgruntled employee or competitor posts a negative review we take the necessary steps to control any negative fallout. It is your reputation, and it is extremely valuable!